Frequently Asked Questions

Frequently Asked Questions AON Tamarindo Costa Rica

We focus on 5 fundamental Pillars to drive a business forward in these times of global digital transformation. We are a company with a customer service approach, we refer to this in the broad sense of the phrase. By this, we mean that We also care about our clients' clients because we know that because of this our clients grow and so do we. 

 

Services.

1. Websites/Apps, by this it is understood from development and design to maintenance and management.

2. Accommodation (Hosting) for your Website/App Hosting, once the site is acquired you need a Server so that your clients at a Global level can access it immediately and with the speed and versatility of devices to access the site.

3. SEO (search engine optimization), to position your website among the first search places in Google to mention one, you will have an advantage among many companies with similar services, due to the enormous number of potential customers browsing on cell phones and computers through a diary.

4. Management/Maintenance of your site as deemed necessary in proportion to the need for the site, an audit is included if the site has time to be online or if it is a site that we create.

5. AR/VR Augmented Reality and Virtual Reality, confident that emerging technologies are a very near future for your day-to-day business as well as phones have evolved, we believe that these tools can open up a range of options for areas such as marketing, sales, staff training to name a few.

There is no charge for quoting or for making mockups (site design drafts), up to 2 mockups or site designs are made for free, and from the third one, additional time is charged. The service is confirmed, at the time of making the initial payment by the client.

No, important information about your business or venture is generally requested to offer a personalized and tailored product, it is necessary for you to send us your basic business information such as:
+ What sections do you want to include on your site or app, for example: "About Us, Contact, Our Services or Products, Shopping Cart...".
+ You should include any information that you think is relevant to the site about your business.
+ What functions do you want your customers to have available when entering your site? (some examples are,
+ Have an idea or see a site design that you liked? Tell us about your idea and (if necessary) please add the photos, links, or screenshots you want to be able to offer an option according to what you are looking for.

After receiving this vital information, we'll send you a quote with a detailed description of the requested services, agreed payment method, a technical proposal where functionalities, pages options, each website or app will have. Plus chronogram with important scheduled meetings to validate project advance.

Once the content (texts, videos and photos) and functions (customer chat, online store, payment gateway, pop ups, contact form for example) are agreed. The initial payment is requested from the client, and from here, the delivery date and progress reviews are set as necessary.

No, it is usual in our company to perform "nearshoring" services for the United States with great success, so the distance will not affect anything starting and finishing any project or service you request remotely.

We can manage payments by different means at a national level or from anywhere in the world. Within the economic proposal that we prepare, the method of payment will be detailed in tracts to be agreed upon according to the progress of the project. Payments of any type of card in dollars or colones are accepted through these options.


a. PayPal
b. Wire transfer
c. SINPE móvil
d. Others

Yes, for them to be accessible to the whole world, the code, texts, images, or videos must be store on interconnected servers to be able to offer your website at all times from anywhere in the world on any device.

Every day something new is discovered or created in the digital world, so we are open to listening to any proposal or need that you or your business have and that technology can improve to reach its potential.

Although we are a company based in Costa Rica, we do serve clients in Spanish and English, we can set up everything through mail or if it´s preferred you can schedule a call first via email or WhatsApp.